Questions?
Do you have questions about using our app? Contact us for support.
We can be reached between 9 a.m. and 5 p.m. via Whatsapp.
Frequently asked questions
Is the Mantelzorger App really free?
Yes, the Mantelzorger App is free for the caregiver(s) and loved one(s) of the care recipient.
What about the security of personal data in the Mantelzorger App?
The Mantelzorger App places great importance on the security of personal data. Data is processed securely and only with explicit consent. Additional security measures, such as PIN codes or biometric access, are possible. The app complies with the General Data Protection Regulation (GDPR) and ensures that personal data is handled securely and in accordance with the law. More information about the privacy policy and data processing can be found on the Mantelzorger App website.
Who is the Mantelzorger App suitable for?
The Mantelzorger App is suitable for anyone involved in caring for a loved one, such as family members, friends, neighbors and the professional care network around them. Whether supporting someone with a disability, dementia or other care need, the app provides practical tools to plan and share care tasks in an organized way.
For healthcare professionals and formal caregivers, the app is a godsend for collaborating with family caregivers. It makes coordination on care tasks easier and ensures that everyone is always well informed. Thus, the app contributes to better cooperation, less stress and a comfortable care situation for the client.
How can I reach you?
We are available weekdays from 9:00 a.m. to 5:00 p.m. and will be happy to help you. You can reach us by email at [email protected] or simply send us a WhatsApp message.
Can home care providers also use the Mantelzorger App?
Yes, home care can be in the Mantelzorger App. You can plan and share tasks, appointments and care moments with others, so that everything is clear and organized together. You can decide who gets access to your loved one’s care circle and what they can see.
Consult with your home care provider or have them contact [email protected] if they would like more information about the possibilities.
Who will be in the Caregiver App group?
You decide who belongs to your loved one’s care group. To indeed make it as easy as possible for you and to create the overview for everyone in one place, we advise everyone involved. Think for example of involved family, children and home care. But also, for example, neighbors and domestic help.
Send us a message
Not found what you were looking for, please fill out our contact form or send us a message via Whatsapp. On weekdays, we will answer your message within 1 day.